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How to Create a RASCI Chart

A RASCI chart is a powerful tool to clarify roles and responsibilities in a project, process, or task. It ensures everyone knows their responsibilities, avoids confusion, and keeps the project on track.


How to Create a RASCI Chart
How to Create a RASCI Chart

A RASCI chart is a powerful tool to clarify roles and responsibilities in a project, process, or task. It ensures everyone knows their responsibilities, avoids confusion, and keeps the project on track. RASCI stands for Responsible, Accountable, Support, Consulted, and Informed. Here’s how to create an effective RASCI chart for your team.



Step 1: Define the Tasks or Activities

Start by listing out the tasks, activities, or deliverables for which roles need to be clarified. This can be project tasks, project phases, or any key activities your team will perform. Structure them into a list that provides a clear view of what needs to be accomplished and enables the assignment of roles across these items.



Step 2: Identify the Team Members and Stakeholders

Identify all individuals and stakeholders involved in the tasks or activities. Include all project team members, key stakeholders, and anyone who will have a significant role in completing the work or needs updates on the progress. These individuals or roles will make up the columns of your RASCI chart.



Step 3: Define the Roles in RASCI

Each role in the RASCI chart has a specific responsibility:


Responsible (R): The person(s) who do the work to complete the task. There can be multiple “R” roles for each task.

Accountable (A): The person ultimately answerable for the task’s completion. They delegate work, make decisions, and ensure tasks are completed. Only one “A” role should be assigned per task.

Support (S): Team members who provide additional help to those responsible for the task.

Consulted (C): Individuals who must be consulted for their input before the task is completed. They provide guidance and advice.

Informed (I): Individuals who need to be kept informed about task progress and completion.

Understanding each role will help ensure clarity and reduce misunderstandings.



Step 4: Assign RASCI Roles to Each Task

For each task or activity, assign the RASCI roles to the relevant individuals. There are some best practices to follow during assignment:


Ensure that each task has only one Accountable person.

Avoid assigning every individual the role of Responsible for a single task, as this can lead to accountability issues.

Carefully choose Consulted and Informed roles to avoid an overload of communication and reduce inefficiencies.

Once roles are assigned, the chart provides a visual representation of each person’s involvement.



Step 5: Review for Gaps or Overlaps

Analyze the chart for any gaps or overlaps in responsibility:


Gaps: Ensure that each task has a designated Accountable person. If any tasks lack a “Responsible” or “Accountable” person, assign these roles to avoid work falling through the cracks.

Overlaps: Avoid assigning multiple people as “Accountable” for a task. Clear accountability is essential to prevent misunderstandings and ensure ownership.

Make adjustments to roles as necessary, so the chart presents a well-structured overview of everyone’s responsibilities.



Step 6: Communicate the RASCI Chart

Present the RASCI chart to the team to ensure everyone understands their roles. It’s essential to discuss any uncertainties, as team members may need clarification on what’s expected of them. Address any concerns or conflicts before the project begins to ensure that the chart is agreed upon and effective.



Step 7: Revisit and Update as Needed

A RASCI chart is a dynamic tool, so update it as project needs evolve. If new tasks arise or team members’ roles change, adjust the chart accordingly. Regularly reviewing the chart helps ensure continued clarity and alignment among team members throughout the project.




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